Delete Your Skype Account
As is typical for online service providers, uninstalling Skype is a difficult task. Given the plethora of accounts you will have linked — payment methods, Microsoft account, etc. — this can be a cumbersome task. However, you should not be concerned. We’ve compiled the method into a simple step-by-step instruction so that you may, if you so want, extract the platform from your online account portfolio.
An essential distinction to make before embarking on this liberating adventure is whether you signed up for Skype using a Microsoft account or not. If you did, then permanently cancelling your Skype account will also delete the associated Microsoft account. This is obviously inconvenient; your Microsoft account may also serve as the key to the company’s other services, such as Outlook.com, OneDrive, Xbox Live, etc. Unlinking the accounts is therefore a crucial step to perform in order to continue using Microsoft’s other services once Skype has been removed from the lineup.
Follow our method to permanently delete Skype, whether you’re undergoing a technological cleanse or simply attempting to avoid your annoying aunt.
How to Cancel a Skype Account
- Sign in to your Skype account at skype.com in a web browser.
- Scroll down to the bottom of the webpage and click Account settings under the My Account heading.
- Next to your Microsoft account, click Unlink. NB: if the option reads Not linked rather than Unlink, your Skype and Microsoft accounts are not linked, so you can skip ahead to Step 5.
- Select Continue when prompted with a confirmation notice. There is a maximum number of times you can unlink your accounts. Contact Skype Support if you receive a notice stating that you cannot unlink the accounts.
- You must cancel any subscriptions or recurring payments to Skype. Navigate your payments using the blue bar on the left of your web browser, selecting the subscription you wish to cancel and clicking Cancel Subscription, followed by Thanks, but no thanks, I still wish to cancel. Note: If you wish to request a refund for any unused Skype subscriptions, now may be the time to do so. Fill out the online Cancellation and Refund Form or chat with Skype’s customer service agents.
- If you purchased a Skype Number that allows people to call you, you should cancel it before closing your account. In the Manage Features section, select Skype Number, then click Settings and then Cancel Skype Number. Your Skype Number will be active until its expiration date, at which point Microsoft will reserve it for 90 days.
- If you use Auto-Recharge to automatically top up your Skype balance when needed, go to Account Details, then Billing & Payments, then Disable under the Auto-Recharge tab right next to Status.
- By now, all Skype subscriptions should be cancelled and all recurring payments removed, freeing you up to contact Skype Customer Service and inform them that you’d like to close your account.
- Go to Skype’s account closure page. Ensure you’re logged in with the account you want to close. Click Next.
- In the Select a reason drop-down list, pick the reason you’re closing the account.
- Mark the account for closure, and you are finished. Although, not quite, as Skype provides a 60-day period to consider whether you truly wish to discontinue use of the video-calling platform. After 60 days, you will no longer have access to your Skype account. If you have a change of heart and want to save your account from the abyss of the internet, all you need to do is sign in again to cancel the closure.
Skype No More
Eliminating a Skype account is simple. With a few clicks or taps, you can quickly eliminate Skype from your life, whether you’ve grown weary of managing the influx of messages from Skype or simply dislike social media.
Remove Personal Information
As a first step toward deactivating your account, Skype recommends that you remove all personal information. Sign in to your Skype account (see Resources for a link) and delete all of your personal information, including your name, phone number, and location. This will prevent anyone from using these details to locate your Skype account. Add an email address that is not publicly associated with you and set it as the account’s primary email address. Then, delete the original email address so that no one can find your account by searching for it.